Terms and Conditions

Private embroidery classes are available subject to the following terms and conditions:

1. These Terms and Conditions will apply to all online and in person embroidery classes booked by you (the customer) and organised and taught by Zina Kazban (the tutor).

2. All embroidery classes should be paid in advance.

3. The customer pays all the bank transfer fees associated with the transaction when booking a class.

4. All bookings are charged in £UK Pounds Sterling. In case of an international order, the order will be converted to the customer local currency at the customer bank prevailing exchange rate at the time of the order.

5. All embroidery classes are 100% non-refundable.

6. Embroidery classes are transferable up to 28 days prior to the class. One transfer of a class per booking is permitted.

7. The customer may change their booked day to an alternative day subject to the class and tutor availability provided that at least 10 days’ notice is given. Single amending per class booking is permitted.

8. A lesson that requires attending in person can be changed on to an online lesson over Zoom app subject to the tutor availability provided that at least 10 days’ notice is given. One such change of a lesson per class booking is permitted.

9. For transfer or cancellation requests contact me by email info@zinaidakazban.co.uk

10. The tutor reserves the right to cancel a class at any time, in which case you will be offered an alternative class or a full refund.

For additional information or assistance, please contact me using the contact form or by email info@zinaidakazban.co.uk